Frequently Asked Questions

  1. Do you offer international shipping?

    • Arthur Cantina ships to eligible U.S. destinations only. We do not ship to Alabama, Michigan, Mississippi, New Hampshire, North Dakota, South Dakota, Pennsylvania, Utah or Virginia. Available shipping methods are confirmed at checkout.

  1. What payment methods do you accept?

    • We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal, GooglePay, ApplePay and others for added convenience.

  1. Can I track my order?

    • Yes, once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s site. Alternatively if you placed your order for in-store pickup you will receive an email when it is ready.

  1. How can I contact customer service?

    • (718) 295-9119. Store hours: Monday–Thursday, 10 a.m.–6 p.m.; Friday–Saturday, 9 a.m.–8 p.m.; Sundays September–May, noon–3 p.m. Closed Sundays June–August. All hours are New York local time.

    1. Do you offer discounts or promotions?

      • See our current discounts and promo codes. Eligible orders of $500 or more before taxes and discounts receive up to $75 off shipping per order. Customers pay any shipping charge above $75. This shipping offer cannot combine with other discounts or promo codes. Shipping restrictions apply.

    1. What should I do if I receive a damaged or incorrect bottle?

      • It is on the customer to insure their order using our shipping insurance company. If you receive a damaged or incorrect bottle, please contact our customer service team immediately. Provide details and photos of the issue, and we will work to resolve the problem, including arranging a replacement or refund if necessary.

    1. States we DO NOT Ship To:

                       AL, MI, MS, NH, ND, SD, PA, UT, VA

     

    Frequently asked question

    Yes. Arthur Cantina Wine & Liquor specializes in rare whiskey, hard-to-find bourbon, private barrel selections, and boutique spirits that you will not usually find in larger chain stores.

    Yes. We focus heavily on Italian wine and Italian liquors, including amaro, grappa, limoncello, and other specialty bottles tied to the traditions of Arthur Avenue and Bronx Little Italy.

    Yes. Arthur Cantina offers custom bottle engraving for gifts, events, corporate orders, and special occasions. Engraving options can include names, phrases, and approved logos depending on the bottle.

    Yes. We offer exclusive private barrel selections chosen specifically for Arthur Cantina Wine & Liquor. These store picks are selected for quality, character, and unique flavor profiles.

    Yes. Customers can shop online at arthurcantina.com and place orders for available products, subject to shipping laws and destination restrictions.

    Arthur Cantina Wine & Liquor is located at 2380 Arthur Avenue, Bronx, NY 10458, in the heart of Bronx Little Italy.