Frequently Asked Questions

  1. Do you offer international shipping?

    • Currently, Arthur Cantina only ships within the United States. We are working on expanding our shipping options and will update our customers when international shipping becomes available.

  1. What payment methods do you accept?

    • We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal, GooglePay, ApplePay and others for added convenience.

  1. Can I track my order?

    • Yes, once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s site. Alternatively if you placed your order for in-store pickup you will receive an email when it is ready.

  1. How can I contact customer service?

    • (718) 295-9119. We are available Monday through Thursday, 10 AM to 6 PM EST and Friday-Saturday 9AM to 8PM EST

    1. Do you offer discounts or promotions?

      • Yes, we frequently offer discounts and promotions on selected products. Click on the banner at the top of your page for a full list and be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and special offers.

    1. What should I do if I receive a damaged or incorrect bottle?

      • It is on the customer to insure their order using Route. If you receive a damaged or incorrect bottle, please contact our customer service team immediately. Provide details and photos of the issue, and we will work to resolve the problem, including arranging a replacement or refund if necessary.

    1. States we DO NOT Ship To:

                       AL, MI, MS, NH, ND, SD, PA, UT, VA